Reseller
FAQ
Please check below for the answers to the questions you may
have. Please contact us if you do not see an answer
to what you are looking for.
I want to add a web site to
my account, where do I do this?
Why Cant I access my or my customers sites by IP Address?
I want my own DNS servers, what's next?
I just setup my customers site, how do I access
their control panel?
How do I upload my customers web sites?
I sign up new accounts,
but where is my access information?
How do I upgrade an account to an IP account?
I
want to add a web site to my account where do I do this??
Answer:
You would need to visit https://<youripaddress>:2087 from
there click new account.
Why
Cant I access my or my customers sites by IP Address?
Answer:
This is because you do not have a dedicated IP address for your
site.
I
want my own DNS servers, what's next?
Answer: You will need
to send an e-mail to support@interservers.com requesting namerservers
be added to your account. Please include the nameservers information
you would like to use. (eg. ns1.yourdomain.com
I
just setup my customers site, how do I access their control
panel?
- You
need to go to http://<youripaddress>/cpanel and use
the username and password that you entered when setting
up the account.
How
do I upload my customers web sites?
Answer:
You log in to your customers sites by using your ftp software
to access <youripaddress>. All of your authentication
is done by username and password so you will use your customers
log in information to upload their sites. Once logged in you
will put their information in the /www directory.
I
sign up new accounts, but where is my access information? Answer: When
you create an account through web host manager your information
is sent to the master e-mail that comes with your account. This
would be <yourusername>@<yourdomain>
How
do I upgrade an account to an IP account?
Answer:
You need to send an e-mail to iprequest@interservers.com make
sure you include your domain name and username.
